27/03/2015Mason HainI dealt with a lady called Kathryn through customer services. She was very helpful and ensured I was happy with the product and service I was being provided with. Much appreciated.
27/03/2015Barry SavilleI purchased some shoes for my wife, unfortunately she wasn't too keen on them. I returned to the store in Merry Hill to obtain a refund and was met with great customer service by Ellie Russell.
She was really happy and full of enthusiasm and that put a smile on my face. This is not the service recieved in alot of shops, so a pat on the back for Ellie and the store for hiring good staff.
This service ensures i will come back and purchase in the future from Schuh.